> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trugen.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# External Meetings

> Give your AI Teammate its own meeting email and invite it into any live video call — just like a person.

External Meetings lets your AI Teammate join live video calls on Google Meet, Zoom, Microsoft Teams, or Webex — as a real participant. You invite it the same way you'd invite any colleague: by adding its email to the meeting. It shows up on time, listens, responds, and stores a full transcript when the call ends.

No bots to configure. No platform integrations to set up. Just an email address.

## Enabling External Meetings

When creating or editing an agent in the [Developer Studio](https://app.trugen.ai), open the **Advanced** section and enable the **External Meetings** toggle.

Once enabled, your AI Teammate is assigned a **dedicated meeting email address** — something like `alex@meetings.trugen.ai`. This is the address you'll use to invite it to any call.

<Note>The email address is unique to each agent. Different teammates get different emails, so you can invite specific agents to specific meetings.</Note>

## Inviting Your Teammate to a Meeting

Once your agent has a meeting email, inviting it is exactly like inviting a person:

<Steps>
  <Step title="Copy the agent's meeting email">
    Find the email address in the agent's **Advanced** settings in the Developer Studio.
  </Step>

  <Step title="Add it to your meeting invite">
    When scheduling a meeting on Google Calendar, Outlook, or any other calendar tool, add the agent's email as a guest — just as you would with a colleague.
  </Step>

  <Step title="The agent joins automatically">
    At the scheduled start time, your AI Teammate joins the call under its display name. No manual action required.
  </Step>

  <Step title="It operates throughout the call">
    The agent listens in real time, processes the conversation, and responds based on its configuration, persona, and knowledge base.
  </Step>

  <Step title="Post-meeting storage">
    When the call ends, the full transcript and recording are stored automatically — available for review or downstream workflows.
  </Step>
</Steps>

## Supported Platforms

<CardGroup cols={4}>
  <Card title="Google Meet" icon="google" />

  <Card title="Zoom" icon="video" />

  <Card title="Microsoft Teams" icon="microsoft" />

  <Card title="Webex" icon="headset" />
</CardGroup>

The agent handles platform-specific join flows automatically — including waiting rooms, lobby screens, and recording permission dialogs.

## What the Agent Does in a Meeting

| Capability                | Description                                                                                       |
| ------------------------- | ------------------------------------------------------------------------------------------------- |
| **Real-Time Listening**   | Transcribes speech as it happens, tracking who said what                                          |
| **Live Responses**        | Speaks and responds naturally during the conversation                                             |
| **Participant Awareness** | Knows who's in the call and can address participants by name                                      |
| **Recurring Meetings**    | Joins every occurrence of a recurring series; handles cancellations and reschedules automatically |
| **Vision Understanding**  | With Vision enabled, analyses the live video feed for emotions, gaze, attention, and more         |
| **Tool Use**              | Can call APIs, trigger workflows, or look up knowledge base content mid-call                      |

## Multi-Participant Calls

TruGen agents are built for real meetings — not just one-on-one conversations. They participate naturally in calls with multiple people, following the flow of the discussion without interrupting or speaking out of turn.

This is powered by our proprietary **Chime In** model, which continuously tracks the conversation and determines the right moment for the agent to contribute. It understands turn-taking dynamics, detects when a question is directed at the agent, and stays silent when the conversation is between other participants — just like a human attendee would.

The result is an agent that feels like a real meeting participant, not a bot waiting to be explicitly triggered.

## Common Use Cases

* **AI interviewer** — joins hiring calls, asks structured questions, and captures candidate responses
* **Sales agent** — attends discovery calls to answer product questions and qualify leads live
* **Onboarding assistant** — guides new hires through their first meetings interactively
* **Compliance monitor** — attends regulated calls and flags policy violations in real time
* **Meeting summariser** — listens, captures key points, and sends follow-ups automatically

## What's Next?

<CardGroup cols={2}>
  <Card title="Vision Understanding" icon="eye" href="/docs/agents/vision/overview">
    Enable real-time video analysis during live meetings.
  </Card>

  <Card title="Knowledge Base" icon="database" href="/docs/agents/knowledge-base">
    Connect your content so the agent answers accurately in any meeting context.
  </Card>

  <Card title="Tools" icon="screwdriver-wrench" href="/docs/agents/tools/overview">
    Extend the agent with API calls, integrations, and automation during calls.
  </Card>

  <Card title="Event Callbacks" icon="webhook" href="/docs/agents/callback">
    Receive real-time webhook events from active meeting sessions.
  </Card>
</CardGroup>